Terms and Conditions
1. Introduction
These Terms and Conditions govern the use of https://lightjointsphysio.co.uk/ and any microsites, subdomains, or associated online platforms operated by Light Joints Physiotherapy (collectively referred to as “The Website”).
For the purposes of these Terms, references to “Website,” “Site,” “Platform,” “App,” or “Application” shall include all digital properties operated by Light Joints Physiotherapy unless expressly stated otherwise.
By accessing or using The Website, you agree to be legally bound by these Terms.
2. Company Information
The Website is operated by:
Light Joints Physiotherapy
UK Registered Company
Company Registration Number: 15563331
Trading Name: Light Joints Physiotherapy
All contractual services are provided under the trading entity Light Joints Physiotherapy.
For enquiries regarding these Terms, services, or operations, please contact us via our published contact details.
3. Acceptance of Terms
Access to and use of The Website is permitted strictly in accordance with these Terms and any policies incorporated by reference, including our Privacy Policy.
We reserve the right to amend these Terms at any time without prior notice. Continued use of The Website constitutes acceptance of the updated Terms.
It is your responsibility to review these Terms periodically to ensure compliance.
We do not guarantee uninterrupted availability of The Website and may suspend, restrict, or terminate access at our sole discretion.
4. Nature of Services and Professional Relationship
Light Joints Physiotherapy facilitates access to self-employed, fully qualified chartered physiotherapists who provide clinical services through The Website.
All physiotherapists practising through Light Joints Physiotherapy operate as independent, self-employed practitioners. The clinical contract for treatment exists directly between the patient and the treating physiotherapist.
Light Joints Physiotherapy:
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Does not act as the clinical decision-maker for treatment provided by independent practitioners.
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Is not liable for clinical outcomes arising from independent assessments, diagnoses, or treatments delivered by self-employed physiotherapists.
Each registered physiotherapist is required to maintain appropriate professional indemnity insurance. Evidence of insurance is verified at registration and audited periodically. While reasonable steps are taken to ensure compliance, Light Joints Physiotherapy accepts no liability for lapses in individual practitioner insurance coverage.
Treatment recommendations are based on information provided by the patient and the clinical judgement of the attending physiotherapist. No guarantees are made regarding treatment outcomes or cure.
5. Website Content & Liability Disclaimer
The content published on The Website is provided for general informational purposes only and does not constitute medical advice.
Light Joints Physiotherapy exercises reasonable care and skill in preparing content but makes no warranties or representations regarding accuracy, completeness, or suitability for any specific purpose.
To the maximum extent permitted by law, Light Joints Physiotherapy excludes liability for:
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Direct, indirect, incidental, or consequential loss;
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Loss of income, profits, business opportunities, data, or reputation;
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Loss arising from reliance on website content;
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Errors, omissions, or inaccuracies in published material;
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Third-party content or external website links.
Nothing in these Terms excludes or limits liability for:
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Death or personal injury caused by negligence;
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Fraud or fraudulent misrepresentation;
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Any liability that cannot legally be excluded under applicable law.
Where liability arises, total liability shall not exceed 120% of the total amount paid for services in the six months preceding the event giving rise to liability.
6. Geographic Applicability
Unless otherwise stated, services and content are directed primarily to individuals accessing The Website within the United Kingdom.
Light Joints Physiotherapy makes no representation that services comply with regulatory requirements outside the UK. Users accessing The Website from other jurisdictions are responsible for compliance with local laws.
7. Bookings and Appointments
Appointments booked through The Website are subject to availability and confirmation.
A booking request does not constitute acceptance of a contract.
A binding contract is formed only upon written confirmation issued by Light Joints Physiotherapy (typically via email).
We reserve the right to:
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Decline or cancel bookings;
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Restrict access to services;
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Refuse service to any individual at our discretion and for lawful reasons.
Fees applicable at the time of booking apply. Payment is required in advance unless otherwise agreed.
Confirmed bookings remain subject to our cancellation and rescheduling policy.
8. Amendments to Services and Pricing
Light Joints Physiotherapy reserves the right to:
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Amend service offerings;
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Update pricing structures;
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Suspend or discontinue services;
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Modify operational procedures;
Changes do not affect confirmed bookings unless required by law or operational necessity.
9. Intellectual Property
All content, materials, branding, logos, and documentation displayed on The Website remain the intellectual property of Light Joints Physiotherapy unless otherwise stated.
Content may be downloaded for personal, non-commercial use only.
No material may be reproduced, redistributed, modified, or transmitted without prior written consent.
10. Minors
Any individual under 18 receiving treatment must attend appointments accompanied by a parent or legal guardian who consents to treatment.
11. Entire Agreement
These Terms, together with incorporated policies and service-specific terms, constitute the entire agreement between users and Light Joints Physiotherapy regarding use of The Website and provision of services.
If any provision is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms are governed by and interpreted in accordance with English Law.